Apple Macintosh Business Solutions | Daylite Training & Support

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DayliteCare Support

DayliteCare Support

 
 
To extend your peace-of-mind beyond the sale and implementation, purchase the DayliteCare protection plan.

√ One stop for technical support
√ Full implementation coverage
√ Direct access to Daylite experts
√ Software support included
√Apple since 1986
√CRM since 1987

Extend your coverage by the hour or by the year. You get direct, one-stop access to telephone and remote screen sharing support for your Daylite Productivity Suite and Daylite Server applications. And that includes global support - service where you are so most issues can be resolved in a single call.

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Daylite experts for questions on a wide range of topics.

Orion Supports the Way you Work, When you Work

Best-in-class support is provided in the most effective means for maximum-efficiency, minimal down-time.
1. Online Help Documents
2. Email
3. Telephone
4. QuickTime Movies
5. Podcasts
6. Screen Sharing

Support is available 8-6 U.S. Eastern time, normal business days. Alternate arrangements are available by mutual agreement.

DayliteCare Professional Support

Keep your team, your business and your projects running smoothly with options for a business of any size.
Whether switching from Windows to Mac, from Sage ACT to Daylite for Mac or deploying iOS iPhone and iPads in your organization, DayliteCare provides the support expertise your staff requires. We employ a suite of tools to help diagnose and troubleshoot bottlenecks, allowing you to manage resources more efficiently, improve response time and reduce training costs.

Single-Incident Support: hourly rates of “150” apply

Available for current versions of Daylite, Daylite Server, iPhone and iPad Touch software and related network configurations.

DayliteCare Help Desk Support: annual agreements

DayliteCare Help Desk Support provides designated contacts one year of unlimited support incidents in accordance with your support agreement, for diagnosis and troubleshooting, issue isolation and resolution for Daylite-based solutions. Products covered include Daylite-enabled devices including iPad, iPhone, iPod Touch, and Mac computers; iOS and OS X operating systems.

Benefits: Security, Billing Simplicity, Less Administrative Overhead, Budgeted Operating Expenses - No Surprises

Rates: call for more information, we are customer relationship.

Let’s talk, Your best solution happens through thoughtful consideration
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