iDaylite RMS - Remote Managed Services
Orion iIT's iDayliteRS Remote Services
Through a highly secure broadband connection, our experts provide you with continuous support to maximize system uptime and deliver innovative services.
Many services that formerly required onsite visits are now available by connecting quickly to our remote experts including:
• System error identification
• Diagnosis and troubleshooting
• Immediate, remote repair online
Working closely with your department and IT staff, Orion iIT's specialists design and implement a Remote Services solution specifically configured for your environment.
Benefits of Orion's Remote Services:
• 24x7 proactive monitoring, remote diagnoses and fast repair
• Workflow efficiencies with increased operational usage time
• Enhanced application support
• Software updates and upgrades provided
Pro-active Server Management
Escalating Trouble Tickets