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iDaylite RMS - Remote Managed Services

Orion iIT's iDayliteRS Remote Services

Through a highly secure broadband connection, our experts provide you with continuous support to maximize system uptime and deliver innovative services.

Many services that formerly required onsite visits are now available by connecting quickly to our remote experts including:
• System error identification
• Diagnosis and troubleshooting
• Immediate, remote repair online

Working closely with your department and IT staff, Orion iIT's specialists design and implement a Remote Services solution specifically configured for your environment.

Benefits of Orion's Remote Services:

• 24x7 proactive monitoring, remote diagnoses and fast repair
• Workflow efficiencies with increased operational usage time
• Enhanced application support
• Software updates and upgrades provided

Best Practices

Pro-active Server Management
Client Management
Application Management
Backup Management
Migrations Services
Asset Management
Version Management
Disaster Recovery
Monitoring Alerts
Escalating Trouble Tickets
Preventative Maintenance

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